Privacy Policy
1. Scope of Policy
Deckhomers (hereinafter referred to as "we") is committed to protecting your privacy. This privacy policy applies to all personal information provided by you when using our online store. It explains how we collect, use, store, and protect your personal information.
2. Information Collection Technology - Cookies
We use cookies (small data files) to enhance your user experience. When you visit our website, cookies help us recognize your preferences and provide tailored content. You can disable cookies in your browser settings, but please note that this may affect certain functionalities of our website.
3. Information Use and Sharing
We collect information solely for the purpose of providing and improving our services. We do not sell or rent your personal information to any third parties. We may share your information with the following types of partners:
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Service Providers: We may share your information with third-party service providers such as payment processors and logistics companies to fulfill your orders.
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Legal Obligations: In some cases, we may disclose your personal information to comply with legal requirements or for tax, accounting, and regulatory purposes.
4. Data Storage - Cookies (User Acknowledgment and Consent)
We use cookies to enhance your shopping experience. When you visit our website, we will notify you through a pop-up or other means and ask for your consent to use cookies. You can choose to disable cookies in your browser settings at any time, but this may affect your ability to use some features of our website.
5. User Rights
You have the right to access, correct, or delete the personal information we store about you. You can also withdraw your consent at any time (e.g., unsubscribing from our marketing communications). To exercise these rights, please contact us using the information below.
6. Legal Basis for Data Processing
Under Australian privacy laws, the legal bases for processing your personal information include:
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Performance of a Contract: We process your information to fulfill your orders and provide related services;
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Explicit Consent: You may choose to subscribe to our newsletters or participate in marketing activities;
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Compliance with Legal Obligations: We may process your information to comply with tax, accounting, and other regulatory requirements;
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Legitimate Interests: We may also process your data for the purpose of improving your user experience and preventing fraud.
Contact Us
Contact Address: 210 KENTUCKY DR, LADSON, SC 29456-3281, United States
Customer Service Phone: +1 (929) 250-8924
Customer Service Email: team@deckhomers.com
Online Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)